FAQ
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The buyer has a period of 14 calendar days from the day after receipt of the product to exercise their right of return, without having to give reasons or pay penaltie. The customer will, however, have to bear the costs of returnign the product.
This right only applies in the case that the product and its original packaging can be returned in the same condition as when received.
During the return period, the consumer musts notify the professional (preferably in writing and by registered mail in order ot be able to prove compliance with the return periods or on any durable medium) that he is exercising his right of withdrawal.
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Delivery is made to the address indicated by the buyer when placing the order.
The seller undertakes to deliver the products as quickly as possible.
Any delay in delivery does not automatically entitle the buyer to cancel the sale or claim damages.
The company currently delivers to the following countries:
Luxembourg, Belgium, France and Germany at the following transport and travel costs:
Luxembourg: Standard delivery in 1 business day o free delivery from 50 €, otherwise delivery costs of 5€
Belgium, France, Germany: Standard delivery in 2-3 business days o free delivery from 75 €, otherwise delivery costs of 10€
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Yes, as long as it is still processing and hasn't begun being picked and packed, we can assist in cancelling your order. However, please note that we cannot guarantee that we will be able to accommodate any changes, such as cancellations, once an order is placed. If your order has already begun being picked and packed, it is unfortunately out of our hands and we will no longer be able to cancel it. If there is any issue with your order, please feel free to reach out to us and we will be happy to help.
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You may skip over the organic produce section when you’re grocery shopping, but what if we told you some studies show that organic produce has higher nutritional content and is richer in polyphenols with antioxidant activity than their conventional counterparts? These compounds from fresh fruits and vegetables are important in preventing cell death within the body that can lead to cancer, cardiovascular disease, and other illnesses.
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We strongly believe in removing chemicals from our food system and seek to align with others who believe in the same. Real organic ingredients, when used properly and thoughtfully, provide cleaner, bolder flavor without the side effects of using chemical agents. ThymeTea Company is Organic and Non-GMO.
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Yes. Our drinks are uniquely crafted to bring out the best in every intentionally-chosen ingredient. We occasionally hear the question: why use sugar?
We are committed to ingredient and sourcing transparency, so it’s no secret that our beverages do indeed use organic honey.
Research shows that some artificial sweeteners like saccharin, sucralose, and stevia can change the composition of your gut microbiome and even induce glucose intolerance. If artificial sweeteners hamper the growth of good bacteria, you may wind up with an imbalanced gut, which can lead to symptoms like cramping, gas and bloating as well as a weakened immune system.*
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